Menulog, the online food delivery platform, is closing shop as of November 26 with 120 staff to lose their jobs, its owners say.
And the Transport Workers Union wants all staff to be paid what they are owed.
The owners, Netherland-based Just Eat Takeway.com, says in a statement that a “proud 20-year history” is ending due to “challenging circumstances”.
“All impacted employees will be fully supported with generous redundancy packages above legal requirements and outplacement support.”
Menulog will no longer accept orders from midnight on Wednesday 26 November 2025.
Managing Director Morten Belling says the decision marked “a tough day for the business” and was not taken lightly.
“We are providing everyone a two-week transition period in which customers can redeem unused vouchers and credits. Eligible couriers will be entitled to a four-week voluntary payment,” he says.
TWU REACTS TO MENULOG NEWS
The TWU wants the other food platforms like DoorDash, Uber Eats, Hungry Panda and Easi to support basic standards in the gig economy.
The union also wants workers to be paid for their work, including a fair exit payment.
“This will be a shock to the thousands of food delivery riders who rely on Menulog for income; we will be working to ensure those workers receive pay for their work and fair exit payments over the coming weeks,” national secretary Michael Kaine says.
“In the gig economy, workers are still languishing with below-minimum wage rates, no sick leave or superannuation, and deadly pressure to rush to make a living and avoid being deactivated.”
“We urgently need standards in the gig economy to stop the relentless downward spiral,” he says.
“New laws introduced by the Albanese government will significantly level the playing field but DoorDash, Uber Eats, Hungry Panda and Easi now need to come to the table to ensure we get standards in place as soon as possible.”
Menulog’s exit follows the collapse of fellow food delivery platforms Deliveroo and Foodora in Australia.
The company says it was connected to more than 35,000 food, grocery and other retail businesses through its app.
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