Wagering provider Picklebet has paid a $19,800 penalty to the Australian Communications and Media Authority (ACMA) after accepting bets from a customer who had registered with BetStop only hours earlier. ACMA announced the Picklebet BetStop penalty on 22 October 2026.
What ACMA found
ACMA said its investigation, which led to the Picklebet BetStop penalty, found that on 9 February 2026 Picklebet, operated by Puntaa Pty Ltd, accepted bets from an individual who had joined BetStop, the National Self-Exclusion Register, hours earlier.
Under the self-exclusion rules, betting companies are not permitted to provide wagering services to a person once they have registered. Picklebet closed the person’s account later that day.
The Picklebet BetStop penalty in context
ACMA’s announcement covers this single breach. It does not say how many bets were accepted, how much was wagered or how the breach happened, and it does not identify the customer.
Tougher penalties from 1 January 2027
ACMA said new laws commencing on 1 January 2027 will further strengthen BetStop, including by substantially increasing the penalties for breaches of the self-exclusion rules. The announcement did not give the new penalty amounts.
Where to find support
People can register for self-exclusion at betstop.gov.au, and free, confidential support is available from Gambling Help Online on 1800 858 858.
Related: Self-exclusion betting register, BetStop, to launch in August
Sources: ACMA.
